UK Delivery Prices
All UK orders will be sent using Royal Mail ‘Signed For’. Packages are usually dispatched to Royal Mail within 3 working days. Your parcel can be tracked by Royal Mail and a signature is required upon delivery and can be expected 5-7 working days from your order confirmation.
Whist we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery or for late deliveries as a result of Royal Mail actions which are beyond our control. Please contact us at firstname.lastname@example.org as soon as possible if you do not receive your goods within a reasonable time. You will be refunded once the goods have been returned to us in good order or classified as lost by Royal Mail.
If products are returned to us as undeliverable either because of an incorrect address or because of customer failure to contact Royal Mail or collect the goods from the depot where requested, we shall refund the price of the products less delivery costs incurred by us in sending out the goods plus any additional costs charged to us by the courier company for returning the goods to us.
If the products we deliver to you are damaged or we have sent you the incorrect goods or quantity, please contact us within 7 days of delivery at email@example.com.
We will be able to offer international shipping very soon but in the meantime please contact us at firstname.lastname@example.org for prices for international shipping and terms.
For security purposes, we cannot deliver to P.O. Box numbers